Program Coordinator - Non-Residential


Program Coordinator - Non-Residential

Violence Intervention Program, Inc. a domestic violence agency seeks a Program Coordinator who will be responsible for overseeing and ensuring that the implementation of all contractual obligations are met and maintain programmatic compliances based on the standards set forth, which includes but is not limited to ensuring that consumer outcomes and target catchment areas are serviced, as well as adhering to programmatic policies. The Program Coordinator will oversee the day to day operations of VIP’s programs which include providing and/or ensuring all participants receive adequate counseling, case management and advocacy; access to resources and information which will enhance their self-sufficiency and conduct on-going evaluation of programmatic goals. The Program Coordinator will assist in the development process; manage budget and or collaboration in the creation of such budgets. The Program Coordinator is also responsible for supervising the Non-Residential Program staff, interns and volunteers.

Essential Functions

  • Execute program planning & implementation to meet the contractual obligations and scope of services of the program.
  • Evaluates program effectiveness/efficiency to ensure compliance with policies, procedures and contractual obligations
  • Supervise staff; facilitate case conferences and trainings to ensure excellent standards and efficiency in the delivery of services.
  • Create and maintain accurate and comprehensive data including statistical information for reporting purposes as determined by VIP and agency funders. In addition, ensuring the timely delivery of all reports.
  • Ensuring procedures are in place to maintain an effective working environment: reliable work schedules, organization of files and office space, and teambuilding. Including staff coverage.
  • Ensuring proper maintenance of documentation requirements (including logs, case notes, statistical and narrative reports).
  • Ensuring all VIP participants obtain Crime Victims Assistance information and assistance with compensation claims.
  • Working collaboratively with program and agency staff to improve delivery of services including resource development, and special projects as needed.
  • Responsible for serving as a liaison to funding contract monitors and as necessary to city/state officials (such as ACS, NYPD, etc.).
  • Establish and maintain formal linkages with community agencies to further the empowerment of resident’s in accessing legal, mental health, parenting, and bilingual resources.
  • Provide periodic review, evaluation, cost analysis and modification of the program to meet community needs as well as funding source requirements.
  • Keep informed of new developments; best practice and trends in the program's operation and be alert to changing community needs.
  • Assist the development dept. with reviewing and providing program input for grant proposals.
  • Represent VIP at conferences, community meetings and special events; including Promoting VIP services at all public functions.
  • Maintain/oversee the petty cash and food voucher systems/reports as required by Fiscal Department.
  • When necessary Coordinators will be expected to maintain an active case load.
  • Provide VIP Hotline coverage as needed, this includes but is not limited to on-call evening/weekend coverage.
  • Conduct community outreach and/or educational workshops on a monthly basis, or when needed in an effort to target the Latino communities most affected by domestic violence.
  • Capacity building in all programs of the agency – each staff member will demonstrate competency with incorporating financial literacy in the performance of their responsibilities.



  • Masters’ degree in Counseling, Social Work, or related field.
  • 3 years experience in the area of program administration/development, implementation, policies and procedures, and supervision.
  • Must be fully bilingual (Spanish and English – verbal and written).
  • Prior direct service experience in the area of domestic violence and/or women and children/youth issues.
  • Must have excellent writing, communication, and documentation skills.
  • Must have the ability to operate office equipment such as computers, copy machine, fax machine, phone systems, etc. with strong internet and software skills; incl. Microsoft Office and client database. 
  • Must be knowledgeable in working with diverse communities, particularly Latino, people of color, and low income populations and deliver culturally competent services.
  • Strong commitment to social, racial and economic justice
  • Must be well organized, assertive, and able to work independently and collectively, while maintaining a flexible schedule.
  • Must be able to exercise good judgment and sensitivity at all times.
  • Must ensure agency, program and client confidentiality at all times.


How to Apply:

Qualified candidates may respond to this opportunity by submitting a cover letter & resume with salary requirement to: or fax (212)410-9117